- Negotiation on behalf of its members with industry standards bodies, NGOs and Government departments;
- Helping and encouraging the establishment of an industry standard;
- Developing criteria for provider accreditation; Providing a forum to discuss factors affecting our business and to share ideas and concerns;
- Sharing and documenting best practice;Lobbying organisations which influence the industry, towards enforcing minimum standards;
- Providing simple advice to inform and educate customers as to the services on offer.